Shipping Policy – Aurevia

At Aurevia, we are committed to delivering your orders safely and on time throughout the United Arab Emirates.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• United Arab Emirates (UAE): Estimated delivery within 2–5 business days.

• Delivery times may vary depending on your location and courier availability.

Shipping Charges

• Shipping charges are displayed at checkout before you complete your purchase.

• We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking number (where available), allowing you to monitor your shipment.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

• Public holidays

• Weather conditions

• Courier delays

• High order volumes

• Unforeseen circumstances beyond our control

We appreciate your patience and understanding.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Aurevia is not responsible for delays or additional shipping charges caused by incorrect or incomplete address information.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our customer support within 12 hours of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

Currently, Aurevia primarily ships within the United Arab Emirates. International shipping may become available in the future.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Brand: Aurevia

Thank you for shopping with Aurevia. We appreciate your trust and look forward to serving you.